Automate your answers
Chat Bot
With our chat you can automatically reply to your customers and intervene at any time
- Ready-made Prompts, Dedicated Chats, GPT Chat 4
Revolutionise Customer Interaction with G Tech Group's New Chat Bot: Artificial Intelligence, Automation and 24/7 Support
Discover the future of customer service with our innovative Chat Bot. Equipped with cutting-edge artificial intelligencethis solution allows customer interactions to be managed with unprecedented efficiency. Thanks to the integration of machine learning technologiesour chatbot not only responds accurately and timely, but also learns from interactions to continuously improve its performance.
One of the key functionalities is the ability to recognise and respond in different languagesmaking the service accessible to a global audience. In addition, the machine translation ensures that no customer is left without an understandable answer. Our solution also includes spelling correction and reformulation of requeststo ensure clear and professional communications.
Our Chat Bot is designed to be easily integrated into any existing platform, ensuring a smooth transition and enhanced user experience. With the ability to manage a high volume of simultaneous interactionschatbot significantly reduces waiting times and increases customer satisfaction.
We also offer a real-time analysis functionalitychatbot performance and gain valuable insights into user behaviour. This analysis can help optimise marketing and customer support strategies.
Adopt our Chat Bot today and transform the way you interact with your customers. With 24/7 supportyou can ensure that every customer receives the attention they deserve, at all times. Invest in a solution that elevates your customer service to new levels of excellence and efficiency.
Artificial Intelligence
Connect intelligent chatbots and automate conversations using one of the world's most advanced forms of artificial intelligence
Allows your users to reach you via WhatsApp. Read and reply to all messages sent to your WhatsApp Business account directly from Chat.
Messanger
Read, manage and reply to all messages sent to your Facebook pages and Instagram accounts
Telegram
Connect your Telegram bot to the Chat to read and reply to all messages sent.
Ticket
Provide Help Desk support to your customers by including a ticket area, with full chat functionality included.
Business Messages
Read and reply to Messages sent by Google Search, Maps and Google Channels about your activity
Zendesk
Automatically synchronise Zendesk customers with Chat. View tickets or create new ones directly from chat.
Slack
Communicate with your users on Slack directly from Chat, send and receive messages, attachments, use Emoji and much more.
Expand Service Capabilities with G Tech Group's Chat Bot: Seamless Integrations with Messenger, WhatsApp, and More
Our Chat Bot is designed to integrate seamlessly with a variety of essential platforms, thereby enhancing the reach and effectiveness of your customer service. Among the most notable integrations are Messengerwhich allows you to connect directly with Facebook users, WhatsAppto interact with customers through the world's most widely used messaging app, and Telegramideal for fast and secure communication.
Compatibility with Google Business Messages further enhances visibility by allowing customers to contact you directly from Google search results and maps. These integrations turn the Chat Bot into a multi-channel tool, ensuring that every customer interaction is smooth, timely and consistent, regardless of the chosen platform.
In addition to these, our system supports customised connections with other third-party software through robust APIs, making it possible to tailor configuration to suit specific business needs. Everything is managed through an intuitive dashboard, allowing interactions to be monitored, traffic data analysed and communication strategies optimised in real time.
With our Chat Bot, you can expect not only an improvement in customer service efficiency, but also an increase in customer satisfaction, thanks to the ability to respond promptly and accurately to any request. By implementing this advanced solution, your company will be able to exceed the expectations of modern customers, who demand fast and accessible support from multiple fronts. Invest in technology that takes you directly into the future of customer interaction.
The Chat Bot G Tech Group is a complete customer support automation solution based on advanced chatbots. It is designed to improve the efficiency of business communications on various messaging platforms such as Slack, Telegram, Messenger e altre, centralizzando tutte le conversazioni in un’unica interfaccia.
Yes, the chatbot is highly customisable. You can configure responses to suit the specific needs of your business and create automatic conversation flows that reflect the tone and style of your brand.
Il servizio è compatibile con un’ampia gamma di piattaforme di messaggistica, tra cui WhatsApp, Telegram, Facebook Messenger, Slack, Line, Viber, WeChat and many others. This allows you to easily reach your customers on different platforms.
To integrate the chatbot into your site, visit chat.gtechgroup.co.uk e segui le istruzioni fornite per l’integrazione. Il processo è semplice e non richiede competenze tecniche avanzate.
Yes, the Chat Bot G Tech Group supports multilingual conversations, allowing companies to interact with customers from all over the world in their native language. This functionality is essential for international business.
The ticket management system allows customer requests to be organised, tracked and resolved effectively. Tickets can be assigned to different team members, and their status is monitored in real time to ensure quick resolution.
La piattaforma offre report dettagliati sulle interazioni, inclusi dati su tempi di risposta, feedback dei clienti e tassi di conversione. Questi strumenti aiutano a ottimizzare le prestazioni del chatbot e migliorare l’esperienza del cliente.
Yes, the Chat Bot G Tech Group è completamente ottimizzato per l’uso su dispositivi mobili, garantendo che i clienti possano interagire con il chatbot senza problemi, indipendentemente dal dispositivo utilizzato.
Yes, the platform allows users' activities to be monitored in real time, providing useful information on interactions and enabling timely responses to requests.
Tutte le conversazioni provenienti da piattaforme diverse sono centralizzate in un’unica interfaccia, semplificando la gestione e consentendo al team di rispondere rapidamente da un solo pannello di controllo.
Yes, the chatbot is compatible with e-commerce platforms such as WooCommerceallowing the automation of responses related to orders, shipments and support requests.
Sì, oltre all’automazione, la piattaforma consente agli operatori di intervenire manualmente nelle conversazioni quando necessario, per fornire un supporto più personalizzato.
Prova subito la nostra Chat Bot!
Vuoi esperire un servizio clienti rivoluzionario senza alcun costo? Registrati oggi per un abbonamento gratuito e scopri come la nostra Chat Bot può trasformare l’interazione con i tuoi clienti. Non perdere l’opportunità di elevare il tuo servizio clienti a nuovi livelli di efficienza e soddisfazione. Iscriviti ora e inizia a comunicare in modo più smart!