Chatbot Tech with AI and WhatsApp
Automate conversations with your customers on WhatsApp, Telegram, Messenger and your website. Artificial intelligence, multilingual support and integrated ticket management.
Your 24/7 virtual assistant
An intelligent chatbot that answers your customers in real time, on every channel.
The G Tech Group Chat Bot uses advanced artificial intelligence to automate conversations with your customers. It works on WhatsApp, Telegram, Facebook Messenger, Slack and directly on your website, centralising all communications in a single interface.
Thanks to automatic multilingual support, the chatbot recognises the customer's language and responds accordingly. The integrated ticket management system lets you organise and track every request, while real-time analytics provide valuable insights to optimise your service.
Everything you need to automate
A complete chatbot with integrated AI, multilingual support, tickets and analytics.
Artificial Intelligence
The chatbot uses advanced AI to understand requests and respond naturally. It learns from interactions to continuously improve its answers.
Automatic Multilingual
It recognises the customer's language and responds in the same language. Automatic translation, spelling correction and request rephrasing.
Multi-channel
A single chatbot on WhatsApp, Telegram, Facebook Messenger, Slack, Line, Viber, WeChat and your website. All conversations centralised.
Ticket Management
Integrated ticketing system: organise, assign and track customer requests. Real-time monitoring of every ticket's status.
Website Plugin
Embed a real chat directly into your site's pages, not just the classic floating button. Create dedicated chat sections in the layout.
Real-Time Analytics
Detailed reports on response times, customer feedback, conversion rates and user behaviour to optimise your strategies.
Automatic Replies
Set up automated conversation flows that reflect your brand's tone of voice. Instant 24/7 answers with no human intervention.
Secure and Reliable
Encrypted communications, protected data and GDPR compliance. Your data and your customers' data are always safe.
One chatbot, every channel
Connect your chatbot to the platforms where your customers already are.
The most used messaging app in the world
Telegram
Fast and secure communications
Facebook Messenger
Connect your Facebook users
Slack
Integration for business teams
Website
Chat embedded in your pages
Line
Popular in East Asia
Viber
International messaging
The Chinese market within chat reach
Chat embedded in your website
Not just the classic floating button: a real chat embedded in the layout of your pages.
Complete integration
Our plugin lets you embed a real chat directly into your site's pages. Create dedicated chat sections in the layout, alongside the classic floating widget. The plugin is continuously updated with new features.
- Customisable floating widget
- Chat section embedded in the layout
- Installation via code snippet or plugin
- Customisable appearance (colours, texts, position)
- Compatible with any CMS
Integrated Help Desk
The Help Desk system gives customers a ticket area with all the features of the chat. Tickets are automatically assigned to the relevant team and tracked through to resolution.
- Ticket area for customers
- Automatic assignment to the team
- Real-time status monitoring
- Complete conversation history
- Automatic notifications and escalation
Simple and transparent
A free plan to get started and an unlimited plan to grow. All features are always included.
Free
To start with no commitment
- Up to 100 chats per month
- All features included
- AI and multilingual
- All channels available
- Basic analytics
- Self-service setup
Unlimited
For growing businesses
- Unlimited chats
- All features included
- Advanced AI and multilingual
- All channels available
- Advanced analytics
- Priority support
- Assisted setup
From idea to go-live in 4 steps
We guide you through every stage, from setup to monitoring.
Setup
We configure the chatbot with your brand's answers, flows and tone of voice. Full customisation.
Channel integration
We connect the chatbot to the channels you prefer: WhatsApp, Telegram, Messenger, website and more.
AI training
The artificial intelligence is trained on your content, FAQs, products and services for accurate answers.
Go-live and Monitoring
Production launch with continuous monitoring, analytics and optimisations based on real data.
Frequently asked questions
The answers to the most common questions about the Chat Bot.
How much does the Chat Bot cost?
We offer a free plan covering up to 100 chats per month with all features included. For higher volumes, an unlimited-chat plan is available. In both cases you can activate and configure all features on your own.
Which platforms does it work on?
The Chat Bot is compatible with WhatsApp, Telegram, Facebook Messenger, Slack, Line, Viber, WeChat and your website. All conversations are centralised in a single interface.
Do I need to install anything?
No. For the website you just add a plugin or a code snippet. For messaging platforms, the connection happens via API. We take care of everything during setup.
Does the chatbot reply in multiple languages?
Yes. The Chat Bot automatically recognises the customer's language and replies in the same language. It supports automatic translation, spelling correction and request rephrasing for clear, professional communication.
Can I customise the answers?
Absolutely. You can configure specific answers for your business needs, create automated flows and train the AI on your content, FAQs and product catalogue.
How does ticket management work?
The integrated ticketing system lets you organise, assign and track customer requests. Each ticket can be assigned to different team members and its status is monitored in real time.
Ready to automate your conversations?
Contact us for a free demo or start right away with the Free plan.