Email Malfunctioning

In questa pagina è presente il nostro modulo di pre-verifica della tua email, questo modulo è utile per escludere già a priori alcuni problemi noti prima di aprire un ticket di supporto.

Name

On which e-mail are you experiencing the problem?(Mandatory)

Inserisci email Conferma email

Hai provato ad accedere alla webmail?

Yes

I can't access webmail

Does it work?

Yes

I have not tried

How do I access webmail

Access your Webmail

To access your webmail just type in the search bar https://webmail.NOMEDELTUODOMINIO.ESTENSIONE Example for access

To access gianlucagentile.com's webmail, simply type https://webmail.gianlucagentile.com or even just webmail.gianlucagentile.com at which point you only need to enter your email and password.

If it works

Try deleting your mail client settings and re-inserting them again, if you still experience problems open a ticket directly.

If it does not work

Go to https://manager.gtechgroup.it/ban and tell us your IP address, the address is like 79.10.79.108.

To try you can:

Log into your webmail and try sending an e-mail to a different e-mail address, it may be a good thing to send it to an @gmail.com or @outlook.com e-mail, always check if you receive the e-mail in spam.

If you receive the email, try to reply and see if it reaches your webmail.

Fatto questo test se funziona tutto vuol dire che il problema è il tuo pc o la tua connessione, prova a reinstallare la posta sul client di posta Outlook, o thunderbird.

If this does not work, fill in the rest of the form and open a ticket.

Enter your IP address(Mandatory)

To submit this form, you must accept our privacy statement(Mandatory)

Privacy Statement

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