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Bookuro, built with WordPress, Elementor and WooCommerce, is an advanced platform that integrates a device repair management system with a customised CRM. The site allows customers to book electronic device repairs and monitor the status of the intervention.

Features and Services:

1. Device Repairs: The site offers a repair service for smartphones and tablets, with the convenience of being able to book an appointment online.
2. We come to you' serviceBookuro offers the possibility of repairing devices directly at the customer's location, be it a private home, a holiday resort, a workplace or a hotel.
3. Guarantees and SecurityAll repairs are guaranteed for 12 months, ensuring that customers' personal contents remain protected and safe.
4. Real-Time Updates: Customers receive email and SMS updates on the status of the repair, ensuring transparency and constant communication during the repair process.

Integration with BrentaSoft CRM and Customisation:

• The site is linked to a customised version of the BrentaSoft CRM, which is integrated with WooCommerce.
• After completing the repair request procedure, the information is transferred to the BrentaSoft CRM, where the device's repair record can be managed.
• This integration provides an efficient and automated workflow, improving customer experience and operational efficiency.

Conclusion: Bookuro is an excellent example of how web solutions can be customised to meet a company's specific needs. The integration between the e-commerce site and an advanced CRM system significantly improves business processes, providing a better and more efficient user experience.